Downtime happens, but does it have to mean upset customers? With a PingPong status page you turn downtime into customer trust and lower your support ticket volume.
“PingPong status page is an ideal tool. We proactively communicate incident updates which reduces our support tickets.”
Product Owner at Euler Hermes
Incident response teams
Respond quicker to issues and reach all your users
Eliminate duplicate support tickets or clunky email lists
Monitor your entire system and receive notifications
Sales and marketing teams
Showcase product reliability for prospect customers
Keep your users in the loop during outages and build trust. Show that you have the situation under control during incidents by sharing updates as your team resolves issues to your service. Eliminate support tickets and reduce churn.
Measure the performance and uptime of your website or API and showcase the result on your status page. If your site goes down, you will be notified instantly. Let your customers self-diagnose issues in your service using the graphs.
A central place for all status updates. The one place your customers turn to in case of service interruption - not your support team. Hosted external from your infrastructure, making sure that it's available even when your site is not.
Listing just a few of the popular ones
—see all integrations
Sharing incident updates manually on Twitter? Automate this process and keep your followers updated.
One of 14 ways to get monitoring and incident notifications. Along with SMS, Telegram, WhatsApp and more...
Showcase your status in Intercom Messenger and keep your customers and subscribers in sync.
Build any custom solution to showcase your status with our public Rest API. Integrate with any tool you use.
Don't feel like coding? We have ready-made badges and embedded solutions for your site, just copy and paste.
“I migrated to PingPong from Atlassian. Comparable in features, but PingPong won me over because it's a standalone product run by an agile team. I've had much better support experience, the UI feels snappier and no user tracking!”
Founder of Healthchecks.io